A brown paper is meant literally. With the contribution of all participants we create a large brown paper where we map all the critical processes of the business. This leads to an interactive and engaging process that makes it easy and practical to identify opportunities and synergies. This approach lends itself well to reengineering efforts.
All participants are encouraged to contribute in building the brown paper. This allows people to have ownership of the process and its outcome. This is key to later getting the engagement needed to actioning the improvement plan.
We believe in using tools in order to have an impact on the business, and not as a mere exercise. We do process mapping in the context of a deep understanding of the business and intuition of where the potential lies.
At the end of the process the brown paper will be owned by all the participants. This is ensured by our emphasis on not taking over. We guide the process along while putting your people in the lead. It's theirs, not ours.
